(1) The Authority shall establish a dispute resolution process to resolve.

(a) a dispute between or among different network operators or service providers,

(b) a dispute between a network operator or service provider and a utility provider, and

(c) a dispute between a network operator or service provider and a consumer.

(2) Anyone or more of the parties to a dispute may refer the dispute to the Authority or for settlement by any alternative dispute resolution mechanism.

(3) Where parties to a dispute that relates to electronic communications agree that the dispute is to be settled by

(a) the dispute resolution committee established under section 84, or

(b) any alternative dispute resolution mechanism, the parties shall not institute an action in court until the disoute resolution procedure has been exhausted.