(1) Where a police officer receives a complaint, the officer shall

(a) take a statement from the parties and witnesses,

(b) record the complaint in detail and provide a copy of the written report to the victim,

(c) assist the victim to obtain medical treatment where necessary,

(d) assist the victim to a place of safety if the victim expresses concern about safety, and

(e) inform the victim of his or her rights and any basic material support which may be available to assist the victim.

(2) A police officer shall take a statement from a child in the presence of a next friend or a guardian.