Print Options

(1) The Utility, a shipper, bulk customer or distribution company may refer a matter of dispute between

(a) the Utility and the shipper, the bulk customer or distribution company, or

(b) A shipper and a bulk customer or distribution company, to the Commission for settlement.

(2) Where a dispute is referred to the Commission for settlement, the parties to the dispute, shall furnish the Commission or a person appointed by the Commission with the relevant evidence required to enable a proper determination of the dispute.

(3) Where the settlement of a dispute results in an order that requires the Utility to make a payment to the shipper, bulk customer or distribution company and the Utility fails to make that payment, the shipper, bulk customer or distribution company may set-off the amount ordered to be paid against any amount owed by the shipper, bulk customer or distribution company to the Utility.

(4) A settlement made with respect to a dispute brought before the Commission may include a provision requiring the unsuccessful party to pay the costs or expenses incurred by the successful party and the fees of the arbitration panel set up for the settlement of the dispute.