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(1) For the purpose of achieving its object, the Agency shall

(a) perform the functions of the certifying Agency established under the Electronic Transactions Act, 2008 (Act 772)

(b) implement and monitor the national information communications technology policy:

(c) issue licences under this Act and ensure fair competition among licence holders;

(d) implement and enforce the provisions of this Act, the Electronic Transactions Act, 2008 (Act 772) and regulations made under the Act;

(e) resolve matters that involve domain names between the Domain Name Registrar under the Electronic Transactions Act in accordance with the provisions of this Act;

(f) monitor, enforce and ensure effective compliance with conditions contained in licences and tariffs:

(g) maintain registers of licences and applications for licences;

(h) maintain registers for approvals given for equipment under the Electronic Transactions Act, 2008 (Act 772);

(i) provide access to registers for licences, applications for licences and approvals for equipment except where commercial confidentiality does not allow for access;

(j) collect fees and other charges to be paid to the Agency under this Act;

(k) investigate and resolve disputes between licence holders under the Electronic Transactions Act referred to the Agency by licence holders;

(l) investigate complaints by users who fail to obtain redress from a licence holder;

(m) the opinions of consumers and of members of the public generally; and

(n) the different interests of persons living in rural and urban areas.