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(1) Without limiting the scope of section 7, there is hereby established a committee of the Council to be known as the Health Complaint Committee.

(2) The composition of the Health Complaint Committee shall be determined by the Council except that the chairperson shall be a member of the Council.

(3) The Health Complaint Committee shall,

(a) be responsible for hearing and resolving complaints that may be submitted to the Council by members of health insurance schemes, the schemes and healthcare providers; and

(b) perform such other functions as the Council may determine.

(4) The Health Complaint Committee shall be decentralized and established in every district office of the Council.

(5) The procedure of the Committee and sanctions that may be imposed by the Council upon recommendation of the Committee shall be prescribed by Regulations.