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(1) Notwithstanding any provision of these Regulations to the contrary, the special protection specified in this regulation shall apply to non- residential consumers.

(2) Where premises are used as a hospital, health care facility, old persons home, residential school or institution which provides care for disabled persons who are dependent or mentally retarded, and there is failure to pay for service provided, the public utility shall contact the consumer and endeavour to agree on a payment arrangement with the consumer.

(3) Where such arrangement cannot be made, the utility shall continue to provide the service for thirty days from the date of any scheduled disconnection.

(4) At the end of the period of thirty days, the public utility shall serve written notice on a principal officer of the institution which owns or occupies the premises before terminating service.