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(1) .Where a customer alleges that a distribution company’s meter is defective, the distribution company shall send the alleged defective meter for calibration by an independent person.

(2) The distribution company shall be solely responsible for the payment of any cost incurred in sending the meter for an independent calibration and the prorated difference of the under-supplied gas from the date of the complaint to the date the meter is eventually connected, if the meter turns out to be indeed defective after the independent calibration.

(3) The customer shall be solely responsible for the payment of any cost incurred in sending the meter for an independent calibration, if the meter is found not to be defective after the independent calibration.