A supplier shall ensure that the contents of each bill in a billing cycle include
(a) the name, address, locality and account number of the customer;
(b) the meter number;
(c) the dates of previous and current meter recordings or estimates;
(d) the date of issue;
(e) the previous and current meter recordings or estimates;
(f) the actual or estimated electricity consumption with its appropriate units;
(g) the approved tariff and the amount due;
(h) the payment due date;
(i) the date and amount of last payment, if any; and
(j) the amount of arrears or any other charge with the details of the service provided, credit, refundable advance and the balance brought forward.