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A supplier shall ensure that the contents of each bill in a billing cycle include

(a) the name, address, locality and account number of the customer;

(b) the meter number;

(c) the dates of previous and current meter recordings or estimates;

(d) the date of issue;

(e) the previous and current meter recordings or estimates;

(f) the actual or estimated electricity consumption with its appropriate units;

(g) the approved tariff and the amount due;

(h) the payment due date;

(i) the date and amount of last payment, if any; and

(j) the amount of arrears or any other charge with the details of the service provided, credit, refundable advance and the balance brought forward.