In these Rules unless the context otherwise requires,

"Act" means the Energy Commission Act, 1997, (Act 541),

"advance deposit" means an amount that has been lodged with the supplier by a customer as security  against default in the payment of electricity bill for the first three months of supply;

"approved electricity tariff" means tariff approved by PURC,

"billing cycle" means a regular recurrent time and date within which a supplier submits bills to a customer;

"certified electrician" means any person who has formal training and has obtained a tradesman's certificate in house wiring and repair of electrical appliances from a competent body or Ghana  Association of Contractors;

 "Commission" means the Energy Commission established under section 1 of the Act;

 "commercial customer" means a person who is involved in commercial activities and contracts to purchase electricity from a supplier for commercial purposes;

"continuance rights" means the right of a customer who has financed the development of a network to obtain a refund of part of the investment from the supplier for subsequent connection of other customers to the developed network;

"customer" means a person that contracts to purchase electricity from a supplier,

"distribution system" means a system consisting of electric line, transformers, switchgear and other ancillary equipment interconnected for the supply of electricity;

"embedded generator" means a generator whose generating units are connected and synchronised to a distribution system;

"emergency" means an imminent occurrence of a situation that is out of the ordinary and that threatens to endanger a person, public safety or cause damage to property;

"IEEE" means Institute of Electrical and Electronic Engineers;

"kV" means Kilovolt; "life line unit" means the maximum quantity of electricity in units as determined by PURC for low consumption by residential customers, for which a special concessionary tariff is applicable;

"live electricity" means an exposed electrical circuit which is capable of electrocuting any living object that comes into contact with it;

"load cut out limiter" means a device installed in a customer's premises to cut off supply if the power demand for consumption exceeds a pre-determined level of current or energy;

"load shedding" means partial or total disruption of supply to customers caused by the supplier as the supplier may deem necessary to ensure safety of personnel, equipment and system integrity;

"LV" means low voltages up to 1 kV or 1000 volts, and 600 volts between phases and a neutral;

"medium voltage customer" means a customer that receives electricity from a supplier at a supply voltage of 11kV or 33kV;

"multi-family house" includes a compound house;

"MV" means medium voltage;

"point of common coupling" means supply connections made to more than one customer from the same phase of a low voltage distribution system; "point of common supply" means the first point of direct connection from an underground cable or overhead line to the premises of the customer;

"prepayment meter" means a device for measuring the energy consumption of a customer by which the customer pays in advance for the consumption; "PURC" means the Public Utilities Regulatory Commission;

"reasonable amount" means

(a) where service has been provided for a period of twelve months or more, the average units used by the customer over the previous twelve months;

(b) where service has been provided for less than twelve months, the average units used by the customer for the period that the service was provided;

(c) where the service is new, sixty percent of the units used or estimated units used.

"refundable advance" means an amount that has been lodged with the supplier by a  customer  as security against default payments which amount if not fully utilized may be refunded to the customer;

"reinforcement" means the process of providing addition circuits to strengthen an existing electrical circuit of equipment;

"supplier" means an entity that has been licensed by the Energy Commission under the Act as an electricity distributor and retailer;

"supply address" means the address of the premises at which the supplier is required to make electricity available to the customer;

"tie-in" means an embedded generating unit which is connected to a distribution system and governed by terms and conditions related to unit commitment, dispatching and disconnection.