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(1) A supplier shall install a separate meter at the customer’s premises where

(a) the customer requesting the separate meter is a distinct household and shares a meter with another household; 

(b) the  total  consumption  of  electricity  by  the  households  which  share  a  meter exceeds 400 kilowatt-hours per month; 

(c) facilities exist on the premises for the supplier to install the separate meter at the customer’s own cost; 

(d) the customer who requested the separate meter is willing to make the necessary modifications to the wiring system to accommodate the separate meter; and

(e) by installation of the separate meter, the supplier is not required to install any new connection line except for a line to connect the meter where the distance between the meter connection points and the supplier’s service fuse or cut-out does not exceed one  meter.

(2) On receipt of the customer’s request, the supplier shall visit the premises, assess the situation and provide the customer with estimates for installing the meter within five working days. 

(3) Where the customer pays the required charge for a separate meter, the supplier shall provide and connect the separate meter to the electricity distribution system within five working days of the payment.

(4) A supplier who fails to provide the estimates for the separate meter or does not install the meter upon payment of the required charge within the periods specified in sub-regulations (2) and (3) shall pay to the customer the prescribed amount in the Schedule.