A distribution company shall ensure that the content of each bill in a billing cycle include
(a) the name, address, service address, locality and account number of the customer;
(b) the meter number;
(c) the dates of previous and current meter recordings or estimates;
(d) the date of issue;
(e) the previous and current meter recordings or estimates;
(f) the actual or estimated natural gas consumption in standard cubic feet, british thermal unit and standard cubic meters;
(g) the approved rate and the amount due;
(h) the payment due date;
(i) The date and amount of the last payment; and
(j) The amount of arrears or any other charge with the details of the service provided, credit, advance refundable and the balance brought forward.