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A distribution company shall ensure that the content of each bill in a billing cycle include

(a) the name, address, service address, locality and account number of the customer;

(b) the meter number;

(c) the dates of previous and current meter recordings or estimates;

(d) the date of issue;

(e) the previous and current meter recordings or estimates;

(f) the actual or estimated natural gas consumption in standard cubic feet, british thermal unit and standard cubic meters;

(g) the approved rate and the amount due;

(h) the payment due date;

(i) The date and amount of the last payment; and

(j) The amount of arrears or any other charge with the details of the service provided, credit, advance refundable and the balance brought forward.