Regulation 1 —Connection of supply Regulation 2 —Application for new service connection Regulation 3 —Precaution against atmospheric electricity Regulation 4 — Precaution in execution of works Regulation 5 — Illegal connections Regulation 6 — Metering Regulation 7 — Life-line customer Regulation 8 — Supply voltage Regulation 9 — Supply frequency Regulation 10 — Power factor Regulation 11 — Harmonics control Regulation 12 — Negative sequence voltage Regulation 13 — Load balance Regulation 14 — Voltage fluctuations Regulation 15 — Interruption for planned maintenance Regulation 16 — Emergency interruption of supply or disconnection Regulation 17 — Load shedding Regulation 18 — Safety of supply Regulation 19 — Notice of outbreak of fire Regulation 20 — Issue and delivery of bills Regulation 21 — Contents of a bill Regulation 22 — Estimated bill Regulation 23 — Payment procedure Regulation 24 — Dishonoured payment Regulation 25 — Payment by installment Regulation 26 — Disputed bill Regulation 27 — Undercharging electricity consumption Regulation 28 — Overcharging of electricity consumption Regulation 29 — Vacation or disposal of premises Regulation 30 — Advance deposit Regulation 31 — Refundable advance Regulation 32 — Disconnection of supply of electricity Regulation 33 — Complaints and Dispute resolution Regulation 34 — Demand side management Regulation 35 — Management of assets Regulation 36 — Tie-in agreement of embedded generators Regulation 37 — Electricity tariff setting and review Regulation 38 — Rectification of faults and restoration of electricity supply. Regulation 39 — Non-payment of electricity bill Regulation 40 — Billing meters and performance replacement of meters Regulation 41 — Offences and penalties Regulation 42 — Interpretation Regulation 43 — Transitional provisions Regulation 44 — Repeals